Support for “Toilet: Find Nearby Restrooms”
🚽 Welcome to Support!
Thank you for using “Toilet: Find Nearby Restrooms”! This page provides help and information about the app.
📱 App Features
Core Functionality
- Find Nearby Restrooms: Locate public toilets near your current location
- Interactive Map: View restrooms on a map with ratings and details
- Real-time Information: See opening hours, accessibility features, and user ratings
- Community-Driven: Rate restrooms and suggest new locations
Key Features
- Accessibility Information: Wheelchair access, baby changing tables, pads & tampons
- Opening Hours: Real-time status of restroom availability
- Free vs Paid: Clear indication of costs
- Directions: Get navigation to any restroom
- Anonymous Community: Rate and contribute without creating accounts
❓ Frequently Asked Questions
How does the app work?
The app uses your device’s location to find nearby public restrooms. It displays them on a map and in a list, showing ratings, features, and distance from your location.
Is my location data private?
Yes! We don’t store your location permanently. Location data is only used to find nearby restrooms and is processed in real-time.
We combine data from multiple sources:
- OpenStreetMap (community-maintained)
- Government databases
- User contributions and ratings
- Community suggestions
Can I add a new restroom?
Yes! Tap the “+” button to add a new restroom location. You can rate it immediately to help other users.
You can rate restrooms and suggest updates through the app. Community voting helps ensure accuracy.
Is the app free to use?
Yes, the app is completely free to download and use.
Does the app work offline?
The app requires an internet connection to fetch restroom data and provide directions.
What areas are covered?
Currently focused on New York City and surrounding areas. We’re expanding coverage based on user demand.
🛠️ Troubleshooting
App won’t find my location
- Check that Location Services are enabled in your device settings
- Make sure you’ve granted location permission to the app
- Try restarting the app
No restrooms showing nearby
- Try increasing the search radius
- Check your internet connection
- The area might not have public restrooms in our database yet
Map not loading
- Check your internet connection
- Try closing and reopening the app
- Make sure you have a stable connection
Directions not working
- The app tries to open Apple Maps or Google Maps
- Make sure you have a maps app installed
- Check that you have an internet connection
Email: alexmatthewfong@gmail.com
Response Time: We aim to respond within 48 hours
What to Include:
- Your device model and iOS version
- A description of the issue
- Steps to reproduce the problem
- Screenshots if helpful
🔄 App Updates
Recent Updates
- Added “Pads & Tampons” feature indicator
- Improved restroom naming and descriptions
- Enhanced community rating system
- Better accessibility information
Coming Soon
- Expanded geographic coverage
- Offline map support
- Push notifications for nearby restrooms
- Enhanced filtering options
📋 Privacy & Data
What We Collect
- Location: Only your current location to find nearby restrooms
- Usage Data: Anonymous app performance and feature usage
- Community Contributions: Anonymous ratings and suggestions
What We DON’T Collect
- Personal information (names, emails, etc.)
- Account data or login information
- Permanent location history
- Personal preferences that could identify you
Data Security
- All data transmission is encrypted
- Location data is processed in real-time only
- Community data is anonymous
- We follow industry best practices for privacy
Rating Restrooms
- Rate based on your actual experience
- Be honest about accessibility features
- Consider cleanliness, safety, and availability
Adding New Locations
- Only add public restrooms
- Provide accurate location information
- Include helpful details about access and features
- Be respectful in your contributions
- Don’t spam or abuse the system
- Help maintain accurate information
📱 System Requirements
- iOS Version: iOS 17.0 or later
- Device: iPhone or iPad
- Internet: Required for data and directions
- Location Services: Required for core functionality
🏆 Thank You!
Thank you for using “Toilet: Find Nearby Restrooms”! Your ratings and contributions help make the app better for everyone.
Happy exploring! 🚽✨
Last updated: December 2024